ELECTROGASWARNINGHIGH-PRESSUREGAS PIPELINEBEFORE DIGGING OR IN AN EMERGENCYCALL: 800 360 13399079 3532

Before Digging

How to Work Safely Near a Gas Pipeline

The greatest risk to pipelines comes from third-party interference. To prevent this, we ask that you:

Do not dig without authorization

Do not dig or interfere within the boundaries of the right-of-way or near the signage. Also, do not allow others to do so without authorization.

If you have any questions, call us first

Call 800 360 133 and ask for an Electrogas representative to come check if there is a duct and give you instructions.

Coordinate Before Entering with Machinery

Do not drive or excavate with machinery on the right-of-way without prior coordination. Any crossing of the gas pipeline must be reported and authorized.

We're here for you 24 hours a day

Our customer service lines are available 24 hours a day, 7 days a week.

If you have any questions, call

800 360 133+56 9 9079 3532+56 9 8177 2249

Or email us at [email protected]

If there is a break or damage to the gas pipeline

A rupture will cause a leak, which in turn will harm people and the environment. If you detect a possible leak, call the emergency number immediately.

800 360 133

What do we do to prevent unauthorized access?

To maintain control of the gas pipeline, we conduct preventive monitoring using:

  • Weekly inspection flights using small planes and drones.
  • Patrols conducted by our own staff along the right-of-ways.
  • Contact with property owners and residents of properties subject to easements, utility companies (electricity, water, gas, and telecommunications), neighborhood associations, municipalities, and their departments of public works.

And we coordinate on an ongoing basis with

Chilean National Police
Chilean Firefighters
SENAPRED, Government of Chile

Municipalities

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    In case of an emergency or before digging, call 800 360 133 24 hours a day.

    Natural Gas Transportation · Since 1998

    We power the heart of Chile.

    A 165-km natural gas pipeline between Quintero and Santiago, operated continuously in both directions, with verifiable safety standards.

    Understanding the System Before Digging ELECTROGASWARNINGHIGH-PRESSUREGAS PIPELINEBEFORE DIGGING OR IN AN EMERGENCYCALL: 800 360 13399079 3532If you see this sign, there is a gas pipeline underground.Call before digging: 800 360 133 View the procedure

    165 km

    Gas pipeline

    100%

    Availability

    Bidirectional

    In both directions

    SCADA

    24/7 Remote Control

    Since 1998

    Continuous operation

    Are you going to dig?

    Please let us know before you dig or build near the right-of-way. The consultation is free and takes just a few minutes.

    View the procedure

    The System, Explained

    Control Room, Quintero Station, Colmo Branch Line, Main Line, and Chena Station.

    Take a tour of the facilities

    24/7 Emergencies

    800 360 133 A 24/7 hotline coordinated with local emergency agencies.

    What to Do in an Emergency

    Reporting Channel

    2 channels: the Karin Act, for harassment and violence in the workplace, and Compliance (Law 20,393), which is also open to suppliers and neighbors.

    File a complaint

    Our Significance

    We maintain the critical infrastructure in the central region.

    We connect the Quintero LNG terminal to Santiago and to the GasAndes pipeline in both directions. Gas from the distributors in the Metropolitan and Valparaíso regions, as well as from the power plants in the central region, flows through this pipeline.

    165 km

    Gas pipeline between Quintero and Santiago

    2

    Regions: Metropolitan and Valparaíso

    1998

    Year of launch

    How the System Works
    Valparaíso RegionMetropolitan RegionQuintero · PuchuncavíQuillotaLimache · Villa AlemanaQuilpuéCasablancaCuracavíMaría PintoPadre HurtadoMaipúSan BernardoBidirectional
    Gas PipelineIllustrative diagram. Does not represent the pipeline route.

    About Us

    We operate in compliance with strict safety standards.

    To operate and maintain the system to high standards, we have implemented management systems in accordance with ISO 9001:2015 to ensure customer satisfaction; ISO 14001:2015, to protect the environment; and ISO 45001:2018, in collaboration with our Joint Committee, to ensure that everyone works in safe environments.

    TÜV Rheinland, management system certified to ISO 9001:2015 and ISO 14001:2015

    Effective as of January 2029

    PEC: Company of Excellence, CCHC Mutual Insurance Company

    Effective as of April 2027

    Gold-Certified Joint Committee, CCHC Mutual Insurance Company

    Effective as of March 2027

    View Certifications and Awards
    Electrogas facilities at sunset

    Transportation System

    Each installation, explained.

    The system is not just a single pipeline. It consists of stations, sections, and a control room that coordinates them remotely, 24 hours a day.

    Control Room Monitoring Screens

    Quillota · 24/7

    Control Room

    From the Quillota Plant Gate, we supervise, control, and monitor the entire transportation system 24 hours a day to ensure that the natural gas supply remains uninterrupted. From here, we coordinate continuously with our customers’ control rooms.

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    Saint Bernard

    Chena Station

    It connects to the GasAndes pipeline to receive gas from Argentina or to deliver gas arriving from the Quintero regasification plant. It operates in both directions: GasAndes measures and controls the flow, while Electrogas monitors the pressures, which are supervised from the Quillota Control Room.

    See more

    123 km

    Main Line

    A 30- and 24-inch pipeline network connecting the Chena Intake Station in San Bernardo, in the Metropolitan Region, with the Quillota Plant Gate in the Valparaíso Region.

    See more

    Quintero

    Quintero Reception Station

    Starting point of the Quintero-Quillota gas pipeline, located within ENAP Refinerías’ Quintero Terminal. It receives regasified natural gas from the Quintero LNG facility and is equipped with a pressure-reducing station and a blow-off trap for pipeline cleaning and inspection equipment.

    See more

    14.05 km

    Colmo Fullback

    A 16-inch, 14.05-km branch line that originates at the main line of the San Bernardo-Quillota gas pipeline and terminates at the Colmo Delivery Station in Concón.

    See more

    Natural Gas Delivery

    What we provide to our customers.

    Natural gas delivered each month to distributors and power plants in the central region. We update these figures quarterly.

    703millions en el first quarter of 2026
    234,3millions de promedio mensual
    Natural Gas Delivery to Customers in 2026millions · first quarter of 2026
    0100200300222Jan212Feb269Sea0100200300222Jan212Feb269Sea

    Safety and Community

    We look out for our neighbors and keep them informed.

    At Electrogas, we make sure to be present in the communities, but we also focus on prevention and proper pipeline management to avoid any kind of incident.

    Closeness

    Meetings, talks, and contributions in the communities where we operate.

    • Informational Sessions for Residents
    • Events and Activities in the Area
    • Maintenance of the fire extinguishers at Puente Colmo School, performed by a certified company, and training for its staff
    See what we're doing

    Prevention

    What we do to ensure that no one accidentally damages the pipeline.

    • Signage and Landmarks Along the Right-of-Way
    • Precautions Before Digging or Building
    • Drills with Emergency Response Agencies
    • News about what we're doing in the area
    Before digging: 800 360 133
    Gas pipeline right-of-way on a hillside with native vegetationFoot patrol along the right-of-way, next to the markersAerial view of an Electrogas plant

    Integrity and Maintenance

    Proactive measures to protect the pipeline.

    We conduct outreach campaigns in the field to explain where our pipelines run and what risks people, property owners, and third parties face when working nearby. In addition, we monitor the right-of-way on the ground, from the air, and from the Control Room.

    Field Campaigns

    We visit property owners and neighbors to explain the risks of working near the pipeline.

    Aerial Inspection

    Weekly inspection flights using light aircraft and drones over the easement.

    Signage and Pavers

    We maintain the signage year-round and reinforce it with pavers in areas where construction is increasing.

    24/7 Remote Control

    SCADA and remote shut-off valves from the Control Room.

    Understanding Integrity and Maintenance
    ELECTROGASWARNINGHIGH-PRESSUREGAS PIPELINEBEFORE DIGGING OR IN AN EMERGENCYCALL: 800 360 13399079 3532
    This is what the signage regarding the right-of-way looks like.

    If you're going to dig near the right-of-way, call ahead.

    You may not plant trees or deep-rooted shrubs, build structures, or clear paths on the right-of-way without first notifying Electrogas. If you plan to work nearby, request a site visit before you begin: we’ll provide on-site guidance.

    800 360 133View the procedure

    Our Numbers

    Sustainability Indicators

    Information as of 2026

    View all indicators

    100%

    System Availability

    4

    Current Certifications in Quality, Environment, and Safety

    2

    ISO Certifications, valid as of January 2029

    3.94 metric tons

    Hazardous waste for the year

    0.86 metric tons

    Recyclable waste for the year

    5.30 metric tons

    Household waste per year

    53.00 metric tons

    Construction debris for the year

    News

    What we're doing.

    Community

    Fire Prevention in Quebrada Escobares

    Together with COGRID of the Municipality of Villa Alemana and the community of Quebrada Escobares, we improved the pipeline right-of-way to prevent wildfires.

    Environment

    Environmental management certified under ISO 14001

    We maintain an annual record of hazardous and non-hazardous waste generated by our operations, with certification valid through January 2029.

    Easement for the gas pipeline through the vineyards
    Community

    Annual Process for Contacting Property Owners

    We carry out the annual outreach process with landowners whose properties are subject to easements for our natural gas pipelines, using personalized emails and on-site visits to deliver letters and schedules.

    Responsible Operation

    We take care of the key aspects.

    Environment, safety and health, community, and ethics. These are the four areas we focus on every day to operate the gas pipeline safely and responsibly.