ELECTROGASWARNINGHIGH-PRESSUREGAS PIPELINEBEFORE DIGGING OR IN AN EMERGENCYCALL: 800 360 13399079 3532

Before Digging

How to Work Safely Near a Gas Pipeline

The greatest risk to pipelines comes from third-party interference. To prevent this, we ask that you:

Do not dig without authorization

Do not dig or interfere within the boundaries of the right-of-way or near the signage. Also, do not allow others to do so without authorization.

If you have any questions, call us first

Call 800 360 133 and ask for an Electrogas representative to come check if there is a duct and give you instructions.

Coordinate Before Entering with Machinery

Do not drive or excavate with machinery on the right-of-way without prior coordination. Any crossing of the gas pipeline must be reported and authorized.

We're here for you 24 hours a day

Our customer service lines are available 24 hours a day, 7 days a week.

If you have any questions, call

800 360 133+56 9 9079 3532+56 9 8177 2249

Or email us at [email protected]

If there is a break or damage to the gas pipeline

A rupture will cause a leak, which in turn will harm people and the environment. If you detect a possible leak, call the emergency number immediately.

800 360 133

What do we do to prevent unauthorized access?

To maintain control of the gas pipeline, we conduct preventive monitoring using:

  • Weekly inspection flights using small planes and drones.
  • Patrols conducted by our own staff along the right-of-ways.
  • Contact with property owners and residents of properties subject to easements, utility companies (electricity, water, gas, and telecommunications), neighborhood associations, municipalities, and their departments of public works.

And we coordinate on an ongoing basis with

Chilean National Police
Chilean Firefighters
SENAPRED, Government of Chile

Municipalities

    Most Searched

    In case of an emergency or before digging, call 800 360 133 24 hours a day.

    Transportation System

    A natural gas pipeline that operates in both directions.

    We connect Quintero with Santiago, with a branch line to Concón, monitored 24 hours a day from our Control Room.

    How It Works

    One transportation system, one operation.

    We operate a 165.7-km natural gas pipeline network between Quintero and Santiago, with a branch line to Concón.

    The pipeline is supplied from two sources and operates in both directions:

    From Argentina, natural gas passes through Santiago and enters Electrogas via GasAndes at the Chena Station (San Bernardo), and from there it is distributed to Quillota and Colmo.

    From Quintero, the Quintero LNG Terminal (GNLQ) delivers regasified natural gas that is transported to Quillota.

    Thanks to this bidirectional configuration, the system can receive gas arriving from Argentina or deliver the gas regasified in Quintero to Santiago, as needed.

    Along the Main Line, there are four stations equipped with safety valves that quickly shut off the flow when necessary, either remotely from the Control Room or via each valve’s control panel.

    Valves at an Electrogas Station

    Gas Pipeline

    165.7 km of steel pipeline between Quintero and Santiago, with a branch line to Concón.

    In both directions

    It receives gas from Argentina or delivers it from Quintero, depending on the system's needs.

    Delivery Stations

    They measure and regulate pressure and flow, and include filters, automatic valves, and safety devices.

    Transportation System

    Each installation, explained.

    The system is not just a single pipeline. It consists of stations, sections, and a control room that coordinates them remotely, 24 hours a day.

    Control Room Monitoring Screens

    Quillota · 24/7

    Control Room

    From the Quillota Plant Gate, we supervise, control, and monitor the entire transportation system 24 hours a day to ensure that the natural gas supply remains uninterrupted. From here, we coordinate continuously with our customers’ control rooms.

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    Saint Bernard

    Chena Station

    It connects to the GasAndes pipeline to receive gas from Argentina or to deliver gas arriving from the Quintero regasification plant. It operates in both directions: GasAndes measures and controls the flow, while Electrogas monitors the pressures, which are supervised from the Quillota Control Room.

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    123 km

    Main Line

    A 30- and 24-inch pipeline network connecting the Chena Intake Station in San Bernardo, in the Metropolitan Region, with the Quillota Plant Gate in the Valparaíso Region.

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    Quintero

    Quintero Reception Station

    Starting point of the Quintero-Quillota gas pipeline, located within ENAP Refinerías’ Quintero Terminal. It receives regasified natural gas from the Quintero LNG facility and is equipped with a pressure-reducing station and a blow-off trap for pipeline cleaning and inspection equipment.

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    14.05 km

    Colmo Fullback

    A 16-inch, 14.05-km branch line that originates at the main line of the San Bernardo-Quillota gas pipeline and terminates at the Colmo Delivery Station in Concón.

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    ELECTROGASWARNINGHIGH-PRESSUREGAS PIPELINEBEFORE DIGGING OR IN AN EMERGENCYCALL: 800 360 13399079 3532
    This is what the signage regarding the right-of-way looks like.

    If you're going to dig near the right-of-way, call ahead.

    You may not plant trees or deep-rooted shrubs, build structures, or clear paths on the right-of-way without first notifying Electrogas. If you plan to work nearby, request a site visit before you begin: we’ll provide on-site guidance.

    Control Room

    The entire system, 24 hours a day.

    From the Quillota Plant Gate in Lo Venecia, we supervise, control, and monitor the entire transportation system 24 hours a day, 7 days a week, to ensure that the natural gas supply remains uninterrupted.

    From here, we remotely operate the delivery stations and the line’s shut-off valves using a Supervisory Control and Data Acquisition (SCADA) system that has been in service since 1998.

    We coordinate continuously with our customers’ control rooms and with operators connected to the system.

    Control Room Monitoring Screens
    Electrogas staff install protective tiles over the gas pipeline

    Integrity and Maintenance

    Proactive measures to protect the pipeline.

    We conduct outreach campaigns in the field to explain where our pipelines run and what risks people, property owners, and third parties face when working nearby. In addition, we monitor the right-of-way on the ground, from the air, and from the Control Room.

    The pipes are made of steel and are coated both inside and out with a cathodic protection system that prevents corrosion.

    Aerial Inspection

    Weekly inspection flights using light aircraft and drones over the easement.

    Field Patrol

    Our own staff patrols the right-of-ways.

    Signage and Pavers

    We maintain the signage year-round and reinforce it with pavers in areas where construction is increasing.

    24/7 Remote Control

    SCADA and remote shut-off valves from the Control Room.

    Field Campaigns

    We visit property owners and neighbors to explain the risks of working near the pipeline.

    Cathodic Protection

    A separate system in each section protects the pipeline from corrosion.

    Regulations We Follow